We strive to process and ship your order within 3-4 business days of receiving your order, however, order processing time is dependent upon several factors:
Processing time may vary depending on the time of year. Please allow slightly longer during the Holiday Season.
Please allow an additional 3-5 days for orders including printing and/or patches. While most lettering is held in stock, occasionally it will be necessary for us to special order lettering to complete your personalized order, which can take considerably longer.
Returns & Refunds
We hope that you will be happy with your purchase, but should you wish to return or exchange an item, please follow the instructions below.
Please inform us, either by email or by phone, of any item you intend to return within 14 days of taking delivery. All items must be returned with all outer packaging and labels intact and be in the exact condition in which they were received. Please include a copy of your commercial invoice with all returns. Please also note on the invoice the reason for return and whether you are requesting a refund or an exchange.
Returns will be inspected upon receipt. If a returned item is found to be non-faulty, correct, and of the correct size, We will not accept any costs incurred in returning the item. If an exchange item is to be sent, the customer will be responsible for the shipping cost on the exchange item as determined by value in our shipping rate chart. In the event that an exchange is requested but not available a refund will be issued. If a refund is to be issued, it will be in the amount of the purchase price of the returned item. It will not include the original shipping charge for the order.
If an exchange item is to be sent, the customer will not be responsible for the shipping charge on the exchange item. In the event that an exchange is requested but not available a refund will be issued. If a refund is to be issued, it will be in the amount of the purchase price of the returned item. It will only include the original shipping charge for the order if the faulty, incorrect, or incorrect size item was the only item in the original order, or if other items not returned from the order totaled less than 10% of the order's value.
Refunds are issued to the credit card used to make the purchase.
This is a Passport Size passport sized lined notebook. Given our days as a student, we believe this is one of the most familiar notebooks people can use. This refill has lines printed in a 6.5mm interval, and uses Designphilfs original paper (called MD Paper). MD Paper pursues the best feeling of writing, and makes ink hard to stain and sink through the other side of the paper. It goes well with fountain pens as well. TRAVELERfS notebook has a leather cover that ages and becomes with use, and the simple notebook is easy to use. We hope it tempts you to go traveling having this notebook in your hand. Please write down at random what you feel or what you think in the caf? you dropped into during your travels. Each leather cover is made by hand in Chiang Mai, northern city of Thailand. It appeals its own raison dfetre by the simplicity; roughly cut leather and a rubber band with the clasp made of tin. The inside notebook is made in Japan carefully and has our original MD Paper made to pursue the highest comfort in writing. The inside can be changed with refills for this notebook. After using for a long time when the leather quality changes and scratched remain as your memories, this notebook will be more precious than ever to you. Notice how easy it is to carry this notebook in your hand. This size makes it easy to slip maps and tickets you collect when traveling. Therefs a reason for this simple design. We made the design simple so that people can customize it the way they want. You can put a charm you found through the band and or even paste your favorite sticker on the cover of your notebook. Please express yourself through this act of customizing. The more you use this notebook, the more the color and texture of the leather cover becomes profound.